Stepping into an Outpatient Department requires precision, preparedness, and a patient-centred approach. This module is designed to guide you through that journey with clarity and confidence. Through structured, protocol-aligned content, each e-module breaks down essential OPD practices into clear, sequential components—ensuring you understand not only what to do, but why each step matters. 

By the end of this programme, learners will be able to:

1. Apply principles of clear, patient-centred communication to relay clinical information, obtain relevant histories, and complete accurate, legally compliant documentation.

2. Implement evidence-based infection prevention and safety practices suitable for high-flow OPD settings to minimise risk and maintain a safe clinical environment.

3. Conduct structured clinical screening and interpret primary assessment findings to prioritise patients and formulate appropriate next steps in care.

4. Perform and assist with minor outpatient procedures using aseptic technique, while demonstrating precision, patient comfort measures, and adherence to protocol.